The Spires, which operates serviced suites in Aberdeen, Glasgow and Birmingham, has awarded a contract to Guestline Ltd for the installation of a web-based hotel management system.
The Spires installation will combine a comprehensive property management system with streamlined communication between the company, travel agents and online travel websites, such as LateRooms.com, Bookings.com and Hotel.info.
As a result these sites will always have live availability information for each of The Spires locations. The system will also manage bookings from these sites, feeding the information directly into The Spires’ management systems.
Commenting on the investment in the new Guestline system, Margaret Beattie, Managing Director of The Spires, said:
“The Guestline system will not only streamline the management of reservations at our three current locations in Aberdeen, Glasgow and Birmingham but also enables us to improve our rate management, which is critical in a very competitive market
“An important consideration in choosing this system was its ability to cope with new locations as we expand our operations. This investment will pave the way for further development and expansion of our operations.”
The contract is valued at around £25,000.
Established in 1995, The Spires has a total of just over 100 serviced suites at its three locations:
• The Spires Aberdeen in the city’s Great Western Road.
• The Spires Glasgow in Bothwell Street.
• The Spires Birmingham beside the Mailbox development in the centre of the city.