Send-it Calls for Retailers to Re-think Internet Ordering Solutions in bid to Combat Declining Sales

Aberdeen social enterprise and charity, Send-it, is calling for local retailers to consider re-modelling their online ordering activity in a bid to help them capitalise on sales and is offering free consultations for businesses to find out more about how fulfilment solutions can streamline online activity and help retailers cash-in on the internet.

Send-it, formerly known as Printability, has seen steady growth in its fulfilment solutions, since its re-launch last May and has put this down to the rapid change in consumer behaviour.  The charity offers retailers a fully integrated fulfilment service which downloads orders direct from the customer, collects stock, deals with queries and despatches orders.  It promises a smooth and efficient service to save the retailer time and costs in out-of-hours overheads and added postage.

Ann Bailey, Business Development Officer, said: “Our retail clients are finding that more and more of their customers are shopping online, as opposed to going into their shops.  It’s a reality that retailers are having to face and we are delighted to be able to help them with the process.  We are happy to take care of all of their online ordering on their behalf, relieving them of the burden of dealing with orders after closing time.  We are keen to hear from any retailer who is thinking about moving to online trading or re-structuring their current process.”

Send-it is keen to speak to retailers about their concerns of the impact of  internet ordering on their organisation and are offering retailers the opportunity to discuss their needs in depth with a free consultation over the months of February and March.  

Local shoe retailer, Bellino, based on Thistle Street in Aberdeen is just one of the retailers which has already benefited from the charity’s fulfilment service.  Phyllis Cook, Managing Director of Bellino, commented:  “I have been impressed with the friendly and efficient staff who listen clients’ needs and aim to provide a tailor made service.”

Based on John Street, Aberdeen, Send-it is the only company of its kind in Scotland and as well as operating commercially, it is a social enterprise and charity that provides work placements and experience for people with disadvantages.  All profits generated are re-invested into the business to further support the charities key objectives.

For further information on Send-it or to book a free consultation contact Ann Bailey on 01224 61845 or visit


Contact: Eileen Mauchline
Phone: 01224 61845