Customers Continue to Voice Dissatisfaction with Broadband Services as Major ISPs see their Subscriber Base Decline

  • Q2 sees broadband providers report significant decreases in customer base;
  • Simplifydigital.com reacts to the development of subscription decrease;
  • Simplifydigital.com lists the most cost effective broadband packages.

A list of ISPs (Internet Service Providers) have announced that the number of their fixed line customers declined in the second quarter due to the current economic climate as well as general customer dissatisfaction.

Chriz Mizon, Product Expert at Simplifydigital.com, commented:

“With the current economy we have seen a decline in the subscriber base of several ISPs due to various reasons – one being that customers took a step forward and voiced their dissatisfaction with the services they were getting and actively started changing providers.

“Fortunately, the industry is doing its best to make switching ISPs easier and there are some great packages out there that can save customers a significant amount of money.”

Unsatisfied customers who are interested in switching their broadband services might consider these cost effective broadband packages:

1. TalkTalk Essentials Broadband & Calls

- Up to 24Mb broadband speeds

- 40GB monthly download allowance

- Free evening & weekend calls to UK landlines

- Free wireless router and free connection when you sign up online

£3.25 a month for 9 months, £6.50 a month thereafter + £12.60/month TalkTalk line rental

2.  Plusnet Value Broadband & Calls

- Up to 20Mb broadband speeds

- 10GB monthly download allowance

- Free evening & weekend calls to UK landlines

- Free wireless router and free connection when you sign up online

Free for 4 months, £6.49 a month thereafter + £11.99/month Plusnet line rental

3. Sky Unlimited Broadband & Calls

- Up to 20Mb broadband speeds

- Unlimited monthly download allowance

- Free evening & weekend calls to UK landlines

- Free wireless router, free McAfee security software and free connection

£5 a month for 6 months, £10 a month thereafter + £12.25/month Sky line rental

Notes to editors:

Simplifydigital.com offers a free and impartial “Switching Support” service for anyone looking to get a digital TV, broadband or phone package.
Its London-based impartial experts are available for free over the phone, to answer all those tricky questions and match the family's needs to the best deal available.

Simplifydigital.com's experts are available for free on 0800 1 388 388 seven days a week (Lines open Mon-Fri 8am-8pm; Saturday 9am-5:30pm; Sunday 10-5:30pm). 
You can also use Simplifydigital.com's Ofcom accredited comparison engine online at
www.simplifydigital.com.

Contact: Edita Lozovska
Phone: 08001388388
Email: elozovska@simplifydigital.co.uk
Website: http://www.simplifydigital.co.uk